FAQ

Located in Ningbo, the main seaport city in China, Ningbo Haishu Efon Communication Limited is a professional manufacturer of fiber optic cables. We have more than 15 years' experience in producing communication cables and fiber optic cables. Since then we have been growing to become a leading Chinese manufacturer and exporter of fiber optic products around the world.

We are ISO-9001 certified, and strictly follow the ISO procedures that we have set into place . We have an excellent QC process and department, and if an quality problem were to occur (though none have and we don’t anticipate any) you would simply return the product for a full refund.

For large orders, T/T , L/C, and E-credit lines are all offered. For small orders, credit-cards are accepted.

We will send the products within 10 days. We ship small batched by air, or large orders by container.

All products have been tested before ship out All products have 5 years warranty. If there is no man-made problem ,we will replace or repair for you freely. We own the best after-sale service. If any problems happen ,our team will do our best to solve for customers. solve for customers.

Yes, certainly. We can supply numerous certificates including CE,ROHS, and patent certificates. Certification is normally done through globally-known testing houses such as SGS and Intertek.

Yes, any item can be delivered with a logo.

Yes, we can provide you free samples, but you are willing to pay the freight. We guarantee that any sample of our existing products that is needed will be sent within 3 days If you need a proof sample, please contact our sales department directly and immediately to get a specific delivery quotation.

Of course yes.

Our sales team is ready to serve you via Email, Telephone , Fax or MSN You can reach us by below contact information: Tel: +86-0574-87238272 Fax:+86-0574-87238279

Monday-Friday : 9.0am-6.0pm (Beijing time, GMT+08.00)
We have public holiday during May.1-3, Oct.1-7 and our Chinese New Year holiday . For detail, please see our update holiday notice.In addition to the normal working hours, if you have any questions, you can email me at any time, or call my mobile phone, I can answer your questions at any time

The best way for you is to send your inquiry with detailed spec to our sales email box. For inconvenience, you can send us your inquiry with our via our online inquiry basket. Please remember to leave your company information, product specification and quantity.Our sales representative will get back to in 24 hours. Should you didn't get the price, please feel free to call us by above telephone number

The price we quoted is based on USD currency -FOB Ningbo or other port negotiable.